Career Opportunities

Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital.

Essential Functions:

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Qualifications:

• High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
• Knowledge of clerical procedures and ability to organize files and records
• Excellent customer service skills, providing courteous and prompt assistance
• Accurate cash handling and cashiering abilities
• Strong multitasking skills with attention to detail
• Flexibility in scheduling, including weekends and holidays
• Ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds

Schedule:

• 10-hour shifts
• Day shift
• Holidays
• Weekend availability

The Hope Advanced Veterinary Center's Emergency Department is seeking veterinary professionals who are passionate about providing excellent patient care and thrive in a fast-paced environment. Our collaborative team of technicians, assistants, and doctors has fostered a culture of safety and value, where every staff member contributes their expertise, resulting in greater achievements together.

Emergency Licensed Veterinary Technician Responsibilities:

• Deliver quality veterinary care and exceptional service to patients and clients.
• Perform examinations, diagnostics, and assist in surgeries.
• Provide nursing care, feeding, and general patient support.
• Maintain medical supplies and equipment.
• Oversee patient triage, discharge, and medical record upkeep.

Essential Position Functions:

• Conduct examinations, interviews, and diagnostic tests to determine animal requirements.
• Provide comprehensive care including vital signs, medications, and wound care.
• Assist veterinarians during examinations, surgeries, and procedures.
• Apply knowledge of anatomy, physiology, and pharmacology for optimal pet care.
• Manage medications, maintain cleanliness, and follow sterilization protocols.
• Maintain accurate medical records and communicate with pet owners.
• Perform equipment maintenance, inventory management, and supply ordering.
• Stay updated with industry knowledge through education.
• Release groomed animals to owners and follow instructions.
• Complete additional assigned duties as needed.

Schedule:

• Overnight shift
• Holidays
• Overtime
• Weekend availability

Seeking a full time ER Veterinary Assistant to join our Emergency Team at the Hope Advanced Veterinary Center. We need a highly motivated person who is an excellent team player. The applicant needs to be able to excel in a group setting, have good problem solving skills, is detailed oriented and has excellent communication skills. The candidate must love animals and be compassionate towards our patients and our clients.

Tasks include:

• Triage, examine, and treat patients under the direction of Licensed Veterinary Technicians, maintaining accurate records.
• Assist with medication administration and patient restraint.
• Perform laboratory tests and take radiographs.
• Operate and maintain hospital equipment.
• Fill prescriptions, administer medications, and ensure proper documentation and security of controlled drugs.
• Monitor and feed patients according to guidelines.
• Maintain cleanliness of the hospital and equipment.

Minimum Qualifications/Requirements:

• High school diploma, GED or equivalent combination of education, and/or experience.
• Minimum one year of veterinary experience.
• Physically capable of lifting up to 50 Pounds and performing demanding tasks.
• Comfortable working with sick animals, hazardous materials, and cleaning chemicals.
• Knowledge of hospital procedures, treatment protocols; computer systems; and terminology used in a veterinary hospital.
• Flexible schedule including some weekends and holidays.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• Overnight Shifts

The Oncology Department at the Hope Advanced Veterinary Center is looking for a veterinary professional with a very specialized set of skills and talents. Our team of techs, assistants, and doctors have created a culture where clients and patients feel safe, all staff members contribute something of value and working together we achieve more.

Join our team and experience the variety that each day brings. From checking in drop-off appointments to running in-house lab-work and assisting with specialized procedures like x-rays and biopsies, our roles are diverse and ever-changing. We collaborate closely with specialists at the Hope Center to ensure our patients receive the best care possible. Whether you're handling appointments, records, or providing compassionate patient care, you'll have the chance to learn and grow. No previous oncology experience is required as our knowledgeable doctors and licensed veterinary technicians are eager to share their expertise and teach you along the way. Come be a part of our dynamic team where every day is an opportunity to make a difference.

Job Details:

• Oncology department: Mon-Fri, no weekends, flexible shifts
• Full-time: 30 hours, full-time benefits
• LVT required for chemotherapy, but not required to restrain for chemotherapy
• Physical ability for floor work and assisting procedures
• Proficiency in radiographs, IVC placements, blood draws
• Familiarity with medical terminology or willingness to learn
• Strong client communication skills in-person, phone, or email
• Interest in gentle and fear-free restraint, patient happiness
• Join a trusted and focused team that values teamwork

Schedule:

• 10-hour shift
• 12-hour shift
• Day shift
• No weekends

Hope Advanced Veterinary Center is looking for an Internal Medicine Specialist to expand our service.

Hope Advanced Veterinary Center is a 24 hour specialty and emergency practice in Vienna, VA. Our highly trained licensed technical staff support a great group of ER veterinarians and specialists.  Specialty services at Hope Advanced Veterinary Center include Internal Medicine, Ophthalmology, Oncology, Surgery, Rehabilitation and Cardiology with access to Radiologist support. 

Our ER and Specialty doctors work well together to provide complete patient care.  Our internal medicine service is well equipped with a 16 slice CT, ultrasound and endoscopy with access to fluoroscopy.  We also help to train and support an internal medicine intern yearly as well as two general rotating interns.

This position offers:

- Earning potential exceeding $300k

- Flexible scheduling (3 or 4 days a week available)

- Comprehensive benefits package

- Relocation assistance if required

Hope Advanced offers a highly competitive compensation package, including a competitive salary, health insurance, 401K, PTO, generous CE allowance, additional PTO for CE, and reimbursement for membership and license fees.

To learn more email your resume to Danny Lewis at dlewis@petvetcarecenters.com. #LI-DL1